Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center built into Pop Hosting’s Online Control Panel offers a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you might possibly run into, they are contributed by our support team of seasoned techs.

  • Top quality support service
  • How–To Videos

  • For those of you who’d rather learn how to remedy a common problem by watching a video tutorial, we have added a selection of video tutorials to our Online Control Panel. All the educational videos are brief and simple to grasp. They offer visual demonstrations of various web site management techniques.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer service and a sixty–minute ticket response guarantee. Our experienced customer service technicians will be at your disposal 24x7 to reply to your inquiries and to settle any problem that you could encounter. Simply send a tech support ticket from the Help Center section and we’ll reply straight away.